Frequently Asked Questions
Everything you need to know about our premium canine collections.
How do I determine the right size for my dog?
We provide a detailed size chart on every product page. Please measure your dog's neck, chest girth, and back length to ensure a perfect fit for our apparel and accessories.
What is your return policy for dog apparel?
We accept returns and exchanges within 30 days of delivery, provided the items are in original condition, unworn, and free of pet hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are your fabrics safe for sensitive skin?
Absolutely. We use premium, hypoallergenic materials like organic cotton and breathable blends to ensure your dog stays comfortable without skin irritation.
Can I wash the clothing in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the shape and integrity of the fabric.
Do you offer custom or personalized embroidery?
Yes, we offer custom name embroidery on select bandanas and jackets. Look for the 'Personalize' button on eligible product pages.